Troubleshooting
Updates, CPU, activation fixes
Start here for the issues we see most often in the field.
Updates failing
- Allow update service through firewall
- Sync clock / timezone
- Retry Update Now
- Try Save Updates from another online PC
High CPU after Full Scan
- Reschedule scans for idle hours
- Exclude huge build folders (developers)
- Confirm no active malware loop in Reports
Activation errors
- Key edition must match installed product
- Device needs internet or offline license file
- Seat limit may be exhausted—deactivate old device
Interface reference
Placeholder visuals from Unsplash stand in for product screenshots. Swap these for real Edraline UI captures before launch.
