How do I handle a false positive in a line-of-business app?
How do I handle a false positive in a line-of-business app?
Quarantine → Restore, add a signed-path exclusion, and submit the sample hash to support so definitions can be corrected.
Still stuck?
- Capture a screenshot of the error
- Note the exact time (with timezone)
- Email support@edraline.com with license last-4
Interface reference
Placeholder visuals from Unsplash stand in for product screenshots. Swap these for real Edraline UI captures before launch.